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Where can I register my band to become a member of Soundlift?
Go to our register page and click on the register button on the button of the page. You will be directed to a page where you can register a new account.
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Can I register multiple accounts for one band?
No, every band can register one account. If you need more space for your content you will need to upgade your account.
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How do I upgrade my account for advanced band services?
Read this page for more info about account upgrading.
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I run an internet label, can I register more accounts for my bands?
We will need to check your label first. Use our contact form to write us an e-mail and include the URL to the website of your label. We will get back to you by e-mail as soon as possible.
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How do I login to my band account administration?
You will find the login button on the bottom of the register page. Enter the username and password you received after registration.
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How can I recover my login data in case I can't remember?
You will find a password-recovery form on the right side of the login page.
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How do I delete my account if I want to leave your site?
Send us an e-mail from the address you used for registration. Include your login data and tell us you want to delete your account.
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How do I post at the forum? It seems I can't login!
You will need to register a forum account first as your band account login won't work here. You can do that here.
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How long does it take until my band page goes online?
If you completed all required sections inside your band administration we will first approve your data. If your band page is not online after 48h and you haven't heard from us, you should contact us for support.
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How long does it take until changes I make to my band page can be seen online?
As we also approve the changes you make to your band page, allow 48h for processing.
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Where's the review I sent in?
The reviews will not show up on the bandpage immediately because it's going through an approval process first.
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How do I upload a track?
Login to your band account administration and you will find the upload link on the left of the page. Click on 'mp3-data', then on 'song upload' and the upload-screen will appear.
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Can I upload anything I want?
No. Read and follow the upload rules which you will find on top of the song upload page inside your band admin area.
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How can I upload more than 10 songs to Soundlift?
You can purchase this upgrade service here on this page.
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How long does it take until a new uploaded song is online?
After successful upload we will listen and approve your song first. If your song is not online after 48h and you haven't heard from us, you should contact us for support.
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Can I change the song information after upload?
You can change all data for each of your songs anytime except for the MP3 file itself.
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How do I disable the download function for my tracks?
You can purchase this upgrade service here on this page.
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I have technical problems uploading a track!
Make sure you do not run any program which requests much of your internet connection's bandwidth to guarantee a steady connection to our MP3-Server. If you still encounter any problems you should contact us for support or post for help to the technical support forum if you think the problem may affect other users as well.
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Which file format do I need to use for my tracks?
MP3 (Standard MPEG 1 Layer-3) is the encoding format we accept. Do not upload any other format (this includes MP3Pro of course) as your song won't be approved then.
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Which bitrate should I choose for my MP3 file?
Encode your file with 128kbps, 160kbps or 192kbps with CBR, constant bitrate (no VBR, variable bitrate for now) with 44,1KHz. sampling frequency. You should also encode in Joint-Stereo.
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Can I upload MP3 files with encoding rates above 192kbps, such as 320kbps?
You can purchase this upgrade service here on this page.
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Any suggestions for a free encoding software I can use to create MP3 files?
You probably want to download CDex.
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Can you help me on how to setup CDex for encoding?
Start CDex and go to "Options->Settings->Encoder" in the contect menu or press F4 on your keyboard and then go to "Encoder".
Configure the settings on the following screen so it looks like this:
When you're done with the settgins confirm and close the complete options dialog with "OK" and go to "Convert->Convert WAV to compressed Audio" in the contect menu or simply press F11 on your keyboard to open that dialog. This is where you can open or drag your WAV files to and start the MP3 conversion.
If you do not have a WAV file of your song but an already compressed audio file (which you would like to re-encode, to change bitrate settings for example), you must uncompress it before you can create a new MP3 out of it. Therefore go to "Convert->Convert compressed Audio to WAV" in the contect menu or simply press F12 on your keyboard to open that dialog.
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How do I upload a video to Soundlift.com?
The video upload (and video browsing) function is currently under construction.
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Where do the band feature spots on the Soundlift frontpage come from?
The features you can find on the startpage are manual picks from Soundlift staff. We try to listen to all uploaded song and to pick out the best tunes from all genres.
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Can I do something to enhance my chances of getting featured by the staff?
A good song and artist picture qualifies you and a detailed band description will be helpful for us and also the visitors of your band page.
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I noticed there are more band spots than those on top of the frontpage, where do these come from?
These band spots are part of our advertising program. Read more about it here.
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What does OMS stand for and what's the relation to Soundlift?
OMS stands for Open Music Source. It is a constantly growing database of indiependent musicians and music platforms from all over the world which can be accessed by partner websites like Soundlift to build up a music website. More info on www.openmusicsource.net
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Why is the band administration area seperated from the Soundlift website?
This is because we rather use the band administration of the Open Music Source System. We could have also designed our own band administration but as the one on the OMS website looks quite nice and is always up to date with newly added band tools and functions, we decided to link to it instead of rebuilding it.
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